Transcription Software Training and Simulation

Transcription Software Training and Simulation is an employee software course.
Upon completing the course, a data file with each employee’s information was created.

Users were then instructed to e-mail it to company headquarters where the results were tallied with a program we created. Upon verifying each user's successful completion, headquarters personnel then downloaded the new release to each individual. Of 350 people, only one question was asked (a total of six times). The six users had never even sent an e-mail attachment before!